Shipping policy
Last Updated: September 2, 2026
We ship orders to customers in the United States, Europe, and other supported international destinations.
Order Processing
Orders are typically processed within 3 after payment confirmation.
Orders placed on weekends or public holidays may begin processing on the next business day.
During holidays, sales, promotional periods, or periods of high demand, additional processing time may be required.
Tracking
When tracking is available, tracking information will be sent to the email address provided with your order after shipment.
Tracking information may take some time to become active after the carrier receives the package.
Delivery Delays
Delivery may occasionally be delayed due to circumstances outside our reasonable control, including:
- Customs processing
- Carrier disruptions
- Severe weather
- Public holidays
- Transportation disruptions
- Incorrect or incomplete delivery information
- High seasonal shipping volumes
If your order appears significantly delayed, please contact us at support@Charmizd.com.
Address Accuracy
Customers are responsible for providing accurate and complete shipping information during checkout.
If you notice an error in your shipping address, contact us immediately.
We cannot guarantee that an address can be changed after an order has entered fulfillment.
Customs, Duties, and Taxes
International shipments may be subject to customs duties, VAT, import taxes, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated at checkout, such charges may be payable by the recipient.
Lost or Delivered Packages
If tracking shows an unusual delay or you believe your package has been lost, please contact our customer service team.
If tracking indicates that a package was delivered but you cannot locate it, please check your property, household members, neighbors, reception area, or local carrier before contacting us.
We will assist with reasonable carrier inquiries where appropriate.